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The next decade of profitable scale will not come from generative AI labs. It will come from healthcare operators who learned to treat medicine like software, with retention at the core, outcomes as the product, and data closing the loop. In this talk, the founder of Get Gambit, a Canadian preventative medicine platform combining clinical care, pharmacy, diagnostics, and data, breaks down the operating model behind a profitable, retention-led healthcare business. You will leave with a clear framework for the patient retention loop in medicine, the two signals that actually predict long-term revenue, and why corporate innovation leaders should be looking at healthcare the way they once looked at early SaaS.

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