Web Summit is committed to making our events accessible and welcoming for everyone. This page will be updated with additional accessibility information as it becomes available. Please check back often.

How do I request accessibility adjustments?

Please fill out this form to make a request. Requests should be made as soon as you have secured your ticket to Web Summit Rio. Alternatively, you can contact the Web Summit Rio team at info@websummit.com.

Please note: We may be unable to grant some requests that are made after March 15, 2024.

I am a speaker or other invited guest of Web Summit Rio. How do I request accessibility accommodations?

Please reach out directly to the Web Summit Rio staff member who is assisting you.

What is the deadline for accessibility requests?

We may be unable to grant some requests if they are made after March 15, 2024. We will do our best to honor requests made after this deadline, however, services cannot be guaranteed.

Can my support companion accompany me to Web Summit Rio?

Attendees who require personal assistance during Web Summit Rio can request a companion pass. To request this pass, please contact the Web Summit Rio team using the accessibility requirements form or via email at info@websummit.com.

What services are not provided by Web Summit Rio?

Web Summit Rio does not provide:

• Personal or individually prescribed devices, such as wheelchairs, prescription eyeglasses or hearing aids.
• Services of a personal nature, such as assistance in eating, toileting or dressing, the pushing of wheelchairs, or the carrying of personal material.
• Headphones, assistive technology devices, extension leads, chargers or adapters.
• Guides and sign language interpreters for after-hours or third-party events

Are service animals permitted at Web Summit Rio?

Web Summit Rio permits service dogs that are specifically trained to assist a person with disabilities. A service dog must be readily identifiable as one that is being used by the person for reasons relating to their disability. This must be done through the use of a vest or harness worn by the animal, or through official documentation accrediting the dog as a service animal as defined by law.

Animals whose sole function is to provide comfort or emotional support are not permitted at Web Summit Rio.

I am visually impaired. How can Web Summit Rio help me with navigating printed materials?

Please feel free to ask a volunteer or member of staff to assist you with reading printed materials.

Alternatively, you can request a support companion pass using the accessibility requirements form.

Is session transcription available?

Transcription services are not available at Web Summit Rio.

Is there an audio description service available?

Audio description services are not available at Web Summit Rio.

Is there a closed captioning service available?

A live closed captioning service is not available at Web Summit Rio.

However, the majority of our talks on stage are recorded and can be watched back after the event with captions. This service is available on the Web Summit Rio mobile or web app. Captions are provided in English only.

Is live audio translation available?

Live voice translation from English to Portuguese and Portuguese to English is available for all main Web Summit Rio stages through a third-party app. You will need to have your own headphones to avail of this service.

Please note: Translation services will not be available in Lounges or for masterclasses and roundtables.

Does Web Summit Rio provide sign language interpreters?

Web Summit Rio can provide attendees with a sign language interpreter when a request has been made in advance. Requests should be made as soon as you have secured your ticket to Web Summit Rio.

Please note: We may be unable to grant requests made after March 15, 2024.

Will strobe lighting be in use during Web Summit Rio?

Strobe lighting will not be in use at Web Summit Rio.

Is there designated accessible seating?

Designated accessible seating is available at Web Summit Rio. All designated accessible seating is based on capacity and provided on a first come first served basis. Unclaimed seating may be opened to the general audience. Please ask a member of staff for assistance with accessible seating.

What mobility devices are allowed at Web Summit Rio?

Wheelchairs, three- or four-wheel electric scooters, walkers, canes and crutches are allowed and are reasonably accommodated. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis. Please contact us using the accessibility requirements form.

Where can I charge my medical or mobility device during the event?

Charging points are available throughout the venue.

Please note: The voltage requirements in Brazil may be different from what you normally use for your device. Web Summit Rio does not provide extension leads or adapters.

Is accessible parking available at Web Summit Rio?

Accessible parking spaces are available. Accessible parking is provided on a complimentary basis when it has been requested in advance using the accessibility requirements form.

Please note: We may be unable to offer accessible parking if the request has been made after March 15, 2024.

How accessible is Rio de Janeiro?

Old or historic buildings in Rio de Janeiro could present accessibility challenges for some people. You can contact us directly at info@websummit.com for accessibility questions about a specific venue we are using outside of our main event site.

If I need to get dropped off or picked up, is there a safe place for me this close to the venue?

Yes, attendees can be picked up or dropped off at the designated drop-off area. The location will be shown on the venue map in the mobile app when it is published.

Are there accessible bathrooms at Web Summit Rio?

Yes, accessible bathrooms are available across the venue. The locations will be shown on the venue map when it is published.

I have a severe food allergy and/or dietary restriction. Does Web Summit Rio cater to attendees with dietary restrictions?

We have tried to ensure that there are suitable food options available to all attendees, and have worked with the venue to accommodate many dietary requirements. However, as with any large catering space, there is a risk of cross-contamination.
If you have a severe food allergy and/or dietary restriction, you are welcome to bring your own food to Web Summit Rio.

Is Web Summit Rio a fragrance-free environment?

Web Summit Rio is not a fragrance-free environment, however, we ask all attendees to consider not using perfume, cologne, aftershave or other fragrances for the duration of the event.

The chemicals used in scented products can make people sick, especially those with fragrance sensitivities, asthma and/or allergies, and those who suffer from multiple chemical sensitivity.

Is there a sensory and/or prayer room at Web Summit Rio?

There is a prayer and sensory-friendly space available for attendees. This peaceful space is open to all requiring a calm and sensory-friendly environment.

We kindly ask that attendees refrain from using phones or laptops, and from bringing in food, as this may disturb others’ prayer and meditation. This is not a meeting room.

The location of the prayer and sensory-friendly space will be shown on the venue map in the app.

Não tenho certeza se entendi corretamente, uma vez que as informações estão em inglês. Posso entrar em contato se eu ainda tiver dúvidas sobre algo desta página?

Web Summit Rio é um evento de língua inglesa.

Se você tem alguma dúvida sobre um ponto específico nesta página de acessibilidade e deseja esclarecimentos em português, contate-nos pelo email info@websummit.com usando a referência WSR-24 Accessibility.