Stage 4 Pavilion 4

Navigating the AI use-case landscape: Successes, failures and lessons from Expensify's decade-long journey

In an era in which the temptation to automate every rote, low-skill task is ever-present, striking the right balance between AI and human involvement is crucial. Nearly a decade ago, Expensify embarked on a journey experimenting with AI's capabilities, learning from successes and failures. Join Expensify COO Anuradha Muralidharan as she shares the company's experiences and insights, offering a nuanced perspective on using AI to simplify, accelerate and scale processes without compromising the human touch. Please note: This session will be taking place entirely in English. Listen along with live Portuguese translations by using LiveVoice, accessible via the menu in the Web Summit Rio mobile app.
Anuradha Muralidharan
Anuradha Muralidharan
Anuradha Muralidharan
AI and machine learningFinanceFintech and payments