I have a ticket

How do I access my ticket dashboard?
Order owner: You can login to your ticket dashboard at: https://rio.websummit.com/my/wsr24/login using the email address you made your order with. A login l...
Wed, 27 Sep, 2023 at 12:29 PM
What is my ticket reference?
Your ticket reference is the alphanumeric code associated with your Web Summit Rio ticket. You can view your ticket booking code in your Web Summit Rio tic...
Tue, 5 Dec, 2023 at 11:54 AM
What is your refund policy?
In accordance with the terms and conditions, you can receive a full refund if you request to cancel your ticket within 14 days of booking your ticket. We ha...
Tue, 10 Jan, 2023 at 9:31 AM
Where can I view the terms and conditions?
Our terms and conditions are available on our website at: rio.websummit.com/terms-and-conditions.
Wed, 27 Sep, 2023 at 12:35 PM
Can I resell my ticket if I can no longer attend the event?
As is stated in our terms and conditions, reselling or otherwise transferring your ticket not in accordance with our terms and conditions will result in you...
Wed, 27 Sep, 2023 at 12:33 PM
Where can I find my ticket?
You can find your ticket in the Web Summit Rio mobile app by tapping on 'My ticket' on the home screen or by tapping on the hamburger icon in the to...
Wed, 28 Feb, 2024 at 8:53 AM
How do I complete my profile?
Once you have been assigned a ticket for Web Summit Rio you will get an email with a link to access the ticket dashboard. To complete your profile please ac...
Wed, 27 Sep, 2023 at 12:35 PM
How can I access my invoice?
Order owners can access their ticket invoice from the Web Summit Rio ticket dashboard. You can access your ticket dashboard here. If you are not the order ...
Tue, 5 Mar, 2024 at 7:07 PM