For queries and troubleshooting you can contact our app support team on appsupport@websummit.com. 

If you are experiencing any issues with the Web Summit Rio mobile app, please provide as much information as possible so we can get it fixed for you. Here are a few tips: 

• What is your ticket reference? 
• What type of device are you using? 
• What operating system is your device running?
• What version of the app are you running?
• Can you please share a screenshot of the issue you are facing?

Thank you!